Need Help Resolving an Issue?
If you have concerns regarding our services, loan process, repayments, staff conduct, or any other matter, our grievance team is available to assist you and ensure your concerns are addressed promptly.
Submit a Grievance?Grievance Support Contacts
Reach out to our regional grievance representatives
Ramesh Basnet
Team Lead, Two Wheeler Loan (Outside Valley)
Ravindra Agarwal
Manager, Two Wheeler Loan (Outside Valley)
